PRIVACY POLICY UPDATED NOVEMBER 3, 2025
This PRIVACY POLICY explains how PoGo All‑In‑One Services LLC ("PoGoAIOS", "we", "us") collects, uses, shares, and protects your information across our website, checkout, support, and sales channels (including eBay). It also describes your rights and how to exercise them.
1) WHO WE ARE & SCOPE
Controller: PoGo All‑In‑One Services LLC, North Carolina, USA. This policy covers pogoaios.com and our owned touchpoints. Third‑party platforms (e.g., payment processors, marketplaces) provide their own privacy notices.
2) INFORMATION WE COLLECT
- Identifiers/Contact: name/handle, email, phone, Discord handle, shipping address (if needed), IP address, device IDs.
- Order & Payment: items purchased, amount, timestamps, tax, transaction IDs, and payment status. We don’t store full card numbers.
- Account Access (service delivery): temporarily provided game credentials strictly to perform the service; purged or rotated after completion.
- Support Content: messages, attachments, and related metadata.
- Usage/Analytics: page views, events, cookies/SDK data per the Cookie Policy.
3) HOW WE USE INFORMATION
- Provide & fulfill services you purchase, including scheduling and support.
- Payments, tax, fraud prevention, disputes, and record‑keeping.
- Improve & secure our site and services (analytics, debugging).
- Communications: service updates and, if you opt in, marketing (unsubscribe anytime).
- Legal compliance (tax, accounting, lawful requests).
4) LEGAL BASES (EU/UK)
Where GDPR/UK GDPR applies, we process on: contract (to deliver services), legitimate interests (security, improvement, limited direct marketing), consent (non‑essential cookies/marketing), and legal obligation (tax/bookkeeping).
5) SHARING & DISCLOSURE
- Processors (service providers): hosting, payments, email/CRM, analytics, fraud tools, customer support.
- Business purposes: audits, compliance, enforcement; transfers in a reorganization/asset sale.
- Legal: comply with law or valid legal process; protect rights/safety/security.
- Sale/Sharing: We do not sell personal data in the traditional sense. If ad/analytics could be deemed a “sale” or “sharing” under CA law, you can opt out (see below).
6) YOUR RIGHTS (US/EU/UK)
- EU/UK: access, rectification, deletion, restriction, portability, objection; withdraw consent without affecting prior processing.
- California (CPRA): know/access, delete, correct, opt‑out of sale/share, limit use/disclosure of sensitive personal information, non‑discrimination. We honor Global Privacy Control (GPC) where required.
- How to exercise: email [email protected] or use the footer/cookie banner links.
7) COOKIES & CONSENT
We use Osano to obtain/manage consent. Non‑essential cookies (analytics/ads) load only after consent. You can change preferences anytime via the banner’s “Preferences” link.
- Strictly Necessary — Required for basic site features (security, network management, checkout).
- Performance/Analytics — Understand site usage and improve services.
- Functional — Remember choices and enhance features.
- Advertising — Deliver relevant offers and measure campaigns.
8) DO NOT SELL/SHARE MY PERSONAL INFORMATION
California residents (and where similar laws apply) can opt out by: (i) clicking “Do Not Sell or Share My Personal Information” in the footer/cookie banner; and (ii) enabling a GPC signal in your browser, which we recognize.
9) RETENTION
We retain data only as long as needed for the purposes above, including legal/accounting obligations. Operational logs/backups follow routine retention schedules.
10) SECURITY
We apply reasonable administrative, technical, and physical safeguards proportional to data sensitivity and update them over time.
11) INTERNATIONAL TRANSFERS
Data may be processed in the U.S. Where GDPR/UK GDPR applies, we use appropriate safeguards (e.g., SCCs) with our processors.
12) CHILDREN
Services are for adults 18+. We do not knowingly collect data from children under 13. If a minor’s data was provided, contact us for deletion.
13) CONTACT
[email protected]
